Find a Computer Name or Asset Tag
Find the Windows device name and the physical WCPS asset tag for a support request.
Windows
Help resources
Open a WCPS step-by-step guide or watch a retained training video.
Change the Default App in Windows 11
Choose which Windows 11 application opens a particular type of file by default.
Change the Windows 11 Lock Timeout
Adjust the Windows 11 lock timeout while keeping your device appropriately secured.
Use the Windows 11 Start Menu
Find apps and distinguish Windows 11 account, lock and power actions.
Change Windows Audio Output
Choose a Windows 11 audio output, check volume and test playback.
Extract a ZIP File
Open a compressed ZIP folder and extract its files to a usable location.
Still need help?
Submit a Technology Services work order and include the device, location, and a description of the problem.